Join the iVapps team – Operations Manager

With iVapps continued growth, we are seeking an experienced Operations Manager to join the team. See the job description below and contact us if you want to apply.

Role:                Operations Manager

Location:          Makati / Chester

Package:          Company car provided by the Company

Job type:          Permanent, full-time

Reports to:       CEO

Manages:         Supply Chain Executive & Senior Design Engineer

Works with:      Sales Managers & External Partners (manufacturing, servicing & aligned products)

The iVapps Cartridge system is a ground-breaking product that replaces outdated pipeline valve technology with interchangeable VALVE and telemetry (SMART) cartridges that enables the digitisation of pipeline networks and connection to the Industrial Internet of Things to facilitate real-time monitoring and control of process flows.

iVapps has developed and engineered a solution to a problem encountered by the fluid industry across the world. We have produced a first ever globally unique and IP protected platform for any flow system to accommodate live INFLOW telemetry that can be interchanged without shutting down the flow. To minimise the cost of installation to the customer the platform uses the currently established valve positions to hold a new PORTAL which houses iVapps range of cartridges.

To enable this iVapps developed the VALVE cartridge which is the first major innovation in the industrial valves market for well over 100 years. The VALVE cartridge addresses many of the fundamental maintenance and repair issues with existing outdated valve technology and is the patented product to allow change out under pressure.

The iVapps Cartridge Valve has been developed by a team over the last five years and has undergone significant testing to arrive at today’s product.

Summary of Role

The Operations Manager will be a vital face of the company who will be heavily involved in operational management for the Group’s global business.

Will leverage current business relationships as well as building new contacts with suppliers, manufacturers & sales decision influencers within the fluid transfer industry – initially, the water industry.

With a background in valves, meters or fluid system monitoring solutions, the Operations Manager will deliver excellence across the Group.

Specific Responsibilities

  • Develop operational systems, processes and infrastructure – including supply chain management, research & development and external product development for the Group’s global business (eg, casting of portals) – to ensure that all operations are carried out in an appropriate and cost-effective way.
  • Manage day-to-day operations of the operational teams to ensure product is available for customers within agreed timeframes – including effective management of the Company’s supply chain, inventories and warehouse facilities.
  • Manage direct reports to ensure achievement of KPIs and increased quality of customer service.
  • Ensure the maintenance of a system to document supply chain and product certifications.
  • Assist the CFO to develop and maintain budgets and forecasts to facilitate effective cash flow management.

General Responsibilities

  • Develop and deliver all Health & Safety-related requirements.
  • Be an effective, supportive member of the team and contribute to the business and team development.
  • Act in a professional and courteous manner at all times.

Travel & Location Requirements

  • This role requires flexibility in terms of working hours and travel as it is working alongside our global partners and team members in the UK and the Philippines.
  • The role is based in our Chester office – it is envisaged that, subject to regular planning and workload reviews with the CEO, you will be in the office at least 3 days per week.

Required Skills & Experience

  • Proven track record in setting up a supply chain, with supporting systems and processes, and leading sales support functions.
  • At least 5 years of demonstrated operations management experience.
  • Demonstrated collaborative leadership skills and experience.
  • Bachelor’s degree in Engineering, Operations Management, Business Management or equivalent from a recognised University.
  • Good commercial acumen and organisational skills – proven track record of developing, and achieving KPIs.
  • Exceptional written, verbal and English language communication skills – including good working knowledge of MS Office software.
  • A good understanding of big data, data science and wide area network (WAN) communication protocols/systems would be desirable.
  • The ability to travel unencumbered within Asia and Europe (specifically, to China and the Philippines) is required and the ability to travel unencumbered globally is desirable.
  • The ability to grow into the COO role for the global business would be desirable.

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